Our FAQs

Frequently Asked Questions

All standard payments must be made directly through our CEO, Jorge. This ensures full transparency and security. Please verify payment details through our official contact channels before proceeding


For bulk orders of 10 tons or more, please contact our Chief Marketing Officer, Jovita. She handles all inquiries and pricing for high-volume purchases. Reach her team at marketing@grahaalamnusantara.com

Yes, pricing is significantly lower for orders starting from 10 tons. Our CMO, Jovita, will provide you with a customized quote based on your specific needs.

Payment requests will only come directly from our CEO or our CMO, Jorge and Jovita (for bulk orders). If you're unsure about any request, contact us immediately at graha.alam.nusantara@gmail.com for verification.

Accepted payment methods are confirmed during the order process. Please do not send funds to anyone unless payment details have been verified with our CEO or CMO (Jorge or Jovita).

For general order inquiries, please email marketing@grahaalamnusantara.com

For complaints or payment concerns, contact us directly at graha.alam.nusantara@gmail.com

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Experience Premium Kratom with Graha Alam Nusantara

Your trusted source for high-quality, lab-tested Kratom – sustainably grown and ethically sourced from West Borneo, Indonesia.

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Trusted Kratom exporter from West Borneo. Supplying premium-quality Kratom with sustainable practices and global standards.

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